In This Issue

• Linking the Returns Process to Customer Loyalty
• Mitigating Return Fraud Risks in the “Last Mile” through Product Tracking
• Product Reworks and Overcoming Challenges with Cost and Complexity
• RLA Conference 2023 - Wrap Up
• Assessing the Damage caused by Wardrobing Return Fraud
• How to Increase the Smartphone Refurbishing Business’s Value
• Managing the Holiday Return Hangover and Beyond
• Don’t cry, get emotional at the end. Start Endineering
• Vegas 2023 Startup Competition
• Addressing the Growing Talent Gap in Reverse Logistics
• From Circuits to Neurons - Using Technology and Psychology to Enhance the Reverse Logistics Customer Experience
• How to Supercharge Reverse Logistics for Enhanced Customer Experience and Loyalty
• The 2023 Center of Gravity for Reverse Logistics
• What Is the Right to Repair?
• What's Up RLA?
• Message From the Editor
• Edition Home