Why reopening retailers must consider reverse logistics

SmartBrief

May 13, 2020

RLA SmartBrief:  Retailers that are reopening after being closed due to the coronavirus pandemic will have to think about how to safely handle returns, particularly of clothing, writes Andy Halliwell of Publicis Sapient. "[E]fficient reverse logistics and clear mechanisms for returns need to be created now so products can be cleaned and [sanitized] efficiently, en-masse," he writes.

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